FREQUENTLY ASKED QUESTIONS OF THE PUBLIC WORKS DEPARTMENT

MUNICIPAL SERVICES 721-5222

• How do you get municipal services billing into your name?
  Connect forms can be obtained at the City of Laramie at 406 Ivinson Street or call 721-5222 to have the form mailed/faxed to you.
• How do you get municipal services billing out of your name?
  Disconnecting services can be handled by a phone contact at 721-5222.
• What services are included in municipal services?
  The City of Laramie provides water, sewer, refuse collection/disposal and mosquito control services.
• Call Utility Billing at 721-5222 for the following:
  Average billing for a specific property
  Review of your charges
• How do you hook up electricity?
  Call Pacific Power at 888-221-7070.
• How do you hook up gas?
  Call Kinder Morgan at 800-563-0012.

SOLID WASTE DIVISION 721-5279

• What day of the week is garbage pickup?
  Call 721-5289 for scheduling, or go to the Solid Waste Division page

Landfill

• When is the Landfill open?
  Open 7 days a week (except holidays) - 8:00 a.m. to 4:50 p.m.
• What is accepted at the landfill?
  Appliances (refrigerators must have the Freon drained)
  Tires (see fee schedule)
  Paints - solidified
  Tree waste
  Furniture
  Computers
• What is not accepted at the landfill?
  Freon
  No federally listed waste
  No liquids/materials that do not pass the paint filter test
  Motor oil
• Is there a recycling program?
  Recycling Information (pdf)

STREETS DIVISION 721-5277

• Do you take motor oil?
  Yes
• How do you request that an alley be graded?
  Call 721-5277 to request grading.
• How do you request that a street be swept?
  Call 721-5277 to request sweeping.
• What if a storm sewer inlet doesn't drain?
  Call 721-5277 to report problems.

UTILITY DIVISION 721-5280

• How do you get municipal services billing into your name?
  Connect forms can be obtained at the City of Laramie at 406 Ivinson Street or call 721-5222 to have the form mailed or faxed to you.
• Who do you call for sewer back up?
  Call Utility Division - 721-5280
• Who do you call for a water break?
  Call Utility Division - 721-5280
• How do you check on high consumption?
  Call Utility Billing - 721-5222
• How do you check on low water pressure?
  Call Utility Division - 721-5280
• What if water is cloudy or dirty?
  Run the water for 20 minutes straight, call 721-5280 if it does not clear up.
• What if there is a sewer smell/rotten egg smell in the house?
  Run water in the drain, not bleach.
• Emergency shutoffs
  Emergencies don't always allow for notification. However, when the situation allows, City personnel will go door to door to notify residents. Managers of apartment buildings will be notified and they are responsible for notifying their tenants.